PTracker Pro supports you even behind the scenes. You benefit from our administrators who have access to system event logs. You see, PTracker Pro is designed with event logs built in; recording activity for all users.
What does this mean to you? Peace of mind around any mishaps. You'll gain access to potential crash reports and other information. Administrators can edit server paths for web content, configure SQL database settings and restore deleted system data.Updates, Improvements and Maintenance
From application improvements to customizing programs PTracker Pro is here to meet your needs. PTracker Pro offers the support you deserve. Best of all, our maintenance programs include seamless updates to to system changes, even if you never upgrade to a newer version of PTracker Pro.
PTracker Pro offers you full tech support 24/7. That means access to help via email, phone or on-site visits as needed. Simply put, PTracker Pro offers the support you deserve.
The experts at PTracker Pro are here to serve you. No wasting time on hold or talking to individuals who can only transfer you to another department. Here, you get direct access to those who can make a difference for your business.Installation and Setup
Put fears around installations and configurations to rest. The PTracker Pro team performs the entire system installation and configuration for you. What's more, our team will provide your team with training sessions.
Whether you wish to train your users, supervisors or trainers, the PTracker Pro team is here to help. And the best part is both setup and training can be done on-site or remotely. You decide what's best for your team. We do the rest.Foreign Language Support
Need a system capable of supporting varying languages? PTracker Pro can host training web content in any language or multiple languages. PTracker Pro currently supports English, Spanish, French, Portuguese, and Russian text.
Need a different langauge? Let us know and PTracker Pro will add the language you need.Customization
Say good-bye to rigid systems. Get the flexibility to customize your content or the software to meet your growing needs. That's right. PTracker Pro does it all.
You see, no matter your organization's needs or how often things change, PTracker Pro can adapt. Truth is, flexibility and customization tools are built right in. It's all part of how PTracker Pro support is designed to support you. It all happens right from the start.